Effective Date: 1st January 2025
ProVision Shield LTD (“Company,” “we,” “our,” or “us”) operates the website provisionshield.com (the “Website”). We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
1.1. Personal Data You Provide
We may collect the following personal information when you interact with our Website:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment details (processed securely via third-party payment processors)
1.2. Automatically Collected Data
We may also collect certain data automatically, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our Website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve and optimize our Website and services
- Communicate with you about promotions, updates, and relevant news
- Comply with legal obligations
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill orders and provide requested services.
- Legitimate Interests: To improve our services and send you relevant updates.
- Consent: For marketing communications (where required).
- Legal Obligation: To comply with applicable laws and regulations.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers (e.g., payment processors, shipping companies) to facilitate order fulfillment
- Legal authorities if required by law
- Marketing and analytics partners to improve our services (only anonymized data)
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data where applicable.
- Restriction: Limit the processing of your data in certain circumstances.
- Portability: Receive your data in a portable format.
- Objection: Object to data processing for direct marketing or other legitimate interests.
- Withdraw Consent: Where consent is the basis of processing, you can withdraw it at any time.
To exercise your rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze Website performance. You can manage your cookie preferences through your browser settings.
8. Data Security
We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us at [email protected].
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
ProVision Shield LTD Email: [email protected]
Address: Via Abc 1, 12345, City, Italy